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We put your satisfaction first.

Complaints book

At Achega, your satisfaction is our top priority. We are dedicated to providing you with an online shopping experience that is not only convenient, but also truly memorable.

We understand that sometimes unforeseen events can occur. We are here to meet any challenges that may arise on your journey with us. To ensure that we are always on top of your needs and expectations, we offer the Electronic Complaint Book.

This is an official resource that allows you to express any concerns, make comments or offer suggestions. We are here to listen to you and resolve any problems quickly and effectively.

Your opinion is valuable and essential to our growth as a brand and online store. Through the Electronic Complaint Book, we can learn from your experiences and continuously improve our services to better serve you and our community of customers.

To access the Electronic Complaint Book, simply click on the following address: https://www.livroreclamacoes.pt/Inicio/

Please feel free to use this resource whenever you need to. Your opinion is crucial to our growth and success.

We deeply appreciate your trust in Achega. We are here to help you at every stage of your journey with us. If you have any questions or need further assistance, please do not hesitate to contact us through our customer service channels.

Thank you for being part of our community. We look forward to continuing to provide you with quality service.

Sincerely,
The Achega Team